Do You Have a Platform?

Over the years I have been pitched all sorts of “platforms” that are designed to help my company become more efficient, from managing my media spend to routing calls

By |October 25th, 2012|0 Comments|

Better Than Good Customer Service

Ten years ago I discovered this very exciting and dynamic world of direct response marketing. While in law school I took a job as a customer care representative. Looking

By |April 8th, 2011|0 Comments|